Employment Opportunities
Sales\ Account Manager
Job Scope: The purpose of the Outside Sales Representative position is to represent the company by showcasing and selling the services and products. The primary focus of the Sales Representative is to work with prospects by handling onsite appointments and providing demonstrations. The Representative is responsible for the full sales lifecycle as it pertains to the representative’s customer base of the company. This position must farm active customers to up-sell products and services by developing a thorough understanding of their business and technology needs, therefore allowing for better understanding of new customers and prospects needs and possible solutions.
NOC Technician
Job Scope: The Primary function of all technical staff of Innovation Networks is to perform service, installation, repair and maintenance or research on any reported problem as assigned. Plan and propose solutions, advocate software and systems and coordinate the problem solving process to ensure that the business standards and requirements are met. Think of multiple approaches to solve a problem and choose the most appropriate and efficient one. Seek supervisor help if necessary to ensure customer service standards are met every time.
Service Desk Technician
Job Scope: The Service Desk Technician is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, smart phone, phone systems networks, and vendor specific hardware and software.
