Proactive managed services eliminate the scenario of calling and waiting for the “computer guy”. Potential issues and problems are prevented while systems and people remain productive and working. When problems do occur, response times can often be within minutes. In short, we keep your computer systems up and running and your people and business productive. To keep you informed, you will receive regular communication and executive reports to let you know the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytic, historical and audit purposes.
- 24×7 Technical Service Desk
- Service Level Management
- Configuration Management
- Incident & Problem Management
- Change & Release Management
- Availability & Continuity Management
- Security Management
Call our IT consulting engineers at 604.275.5100 for a free Managed Services assessment to learn about industry standards and best practices.