Improve your Server Speed and Reduce Downtime
Our platform has built-in advanced server monitoring and diagnostic tools, a knowledge base that is ahead of the market to determine what to monitor, and a well-trained staff of IT Professionals to watch alerts and categorize them into Critical and Non-Critical events and conduct detailed analysis to solve the problem.
Last but not least, Server Care provides remote and on-site remediation services. The goal is to prevent downtime by keeping your server infrastructure running by eliminating issues before they affect your users. Our tools give us the ability to monitor event logs, keep track of up-time, and get real-time alerts if the server reports an issue. Problems are resolved remotely and quickly, and if need be, a technician will be dispatched.
Eliminate Downtime with 24x7x365 Server Monitoring
Innovation provides 24x7x365 visibility with Remote Monitoring and Management of Servers – including applications designed for Small to Medium Size Businesses (SMBs). Innovation watches Server alerts, filters the data, conducts problem analysis and remediates the issues remotely and on-site on a best effort basis. Upon receiving a Critical Alert, the Directive NOC team looks into the provisioning system and notifies your server team about its occurrence within minutes.
Our experts will then analyze the cause of the problem and resolve the issue. All of this is done without the intervention of your staff. This in-turn, frees up your staff to re-focus their efforts on your business, instead of chasing IT problems.