Contact Center Services
Customized contact center solutions
Innovation Networks manages inbound, outbound or mixed customer contact capabilities over telephone, email, or online chat. We customize contact center solutions as small as a three-person operation, or much larger. In collaboration with our clients, we develop and train customer service professionals to perform a wide range of customer contact functions.
Onshore services specialists
Innovation Networks understands the benefits to your security protocol, customer experience and team management of being onshore. All our engineers and help desk professionals are North America based. We specialize in recovering customer loyalty and experience to the highest levels to make your service desk a value add in your sales process. Let us know your needs, and we can discuss how we can add value to your product or services and provide #OneLessWorry to your business.