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March 22, 2021

How to handle an IT disaster without losing your cool

Catch a nasty virus or experience a natural disaster and you’re just a three-digit phone call away from help. That’s where medical emergencies and IT emergencies differ. There’s no […]
June 15, 2020

What you need to know about the Cloud

The Cloud, or Cloud Computing, is the process of delivering computer services such as databases and software over the internet. The Cloud has become such a popular way of […]
April 12, 2020

Why end of support isn’t the only reason to flee Windows 7

The looming end of support for Windows 7 should be enough to prompt any business to accelerate migration to Windows 10. But fear of being marooned on an insecure […]
October 17, 2018

Onshore outsourcing your Help Desk

Outsourcing is a process of subcontracting some IT services to an external company that will help lower the costs in labor, and improve the quality of the service innovation […]