Richmond BC Managed IT Services

We offer a wide range of Managed IT Services to businesses in Richmond BC Canada

Innovation Networks is a Managed Services Provider (MSP) helping businesses in Richmond BC and beyond since 1996. We offer full outsourced IT Support & Call Center services, cloud and web services, augmented staffing, vendor and subscription management, consulting and extensive project services. Our professional team of inbound and outbound support & technical staff are situated at our Network Operations Centre (NOC) locally or in the cloud with AZURE. We provide secure, reliable and cost-effective

Managed IT Services & Support in Richmond BC Canada

with a results-driven approach.

OUR MANAGED IT SERVICES

We manage your IT so you can manage your business

Having dealt with our own growing spurts and pains throughout the last 25 years, we understand that a balanced approach is key to becoming a valued partner and not just another vendor. Like your family doctor, we’re here to help you plan for long term health but also understand your immediate pain needs to be eased to function properly with the resources you have available. We provide professional IT solutions for business problems and have the infrastructure in place to provide you with the Managed ΙΤ Services required to keep your business up and running.

Within the last few years we’ve developed a passion for what began as an unexpected opportunity- through a successful acquisition Innovation absorbed an onshore Technical Support Call Center. It’s proven to be a phenomenal success, because as it turns out, being technology and process oriented makes for a top tier solution. Our Call center has maintained a pristine SLA through a remote work transition during a growth phase during the 2020 pandemic.

Managed IT Services that will help your business succeed

Network Care

Our Network Care service eliminates downtime, manages vendors, and keeps small and medium business technologies running smoothly at a flat rate.

Server Care

Our Server Care service is a complete, 24/7/365 server monitoring, maintenance, remediation, and management solution.

Desktop & User Care

We offer fast and reliable 24/7/365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.

Backup & Recovery

With Innovation Backup and Disaster Recovery, we can develop a specific Disaster Recovery Plan catered exclusively for your organizations needs.

Firewall & Content Filtering

Our Firewall & Content Filtering service protects your users and your network from malicious and inappropriate content on the Internet.

We manage your IT so you can manage your business

Having dealt with our own growing spurts and pains throughout the last 25 years, we understand that a balanced approach is key to becoming a valued partner and not just another vendor. Like your family doctor, we’re here to help you plan for long term health but also understand your immediate pain needs to be eased to function properly with the resources you have available. We provide professional IT solutions for business problems and have the infrastructure in place to provide you with the Managed ΙΤ Services required to keep your business up and running.

Within the last few years we’ve developed a passion for what began as an unexpected opportunity- through a successful acquisition Innovation absorbed an onshore Technical Support Call Center. It’s proven to be a phenomenal success, because as it turns out, being technology and process oriented makes for a top tier solution. Our Call center has maintained a pristine SLA through a remote work transition during a growth phase during the 2020 pandemic.

Managed IT Services that will help your business succeed

Network Care

Our Network Care service eliminates downtime, manages vendors, and keeps small and medium business technologies running smoothly at a flat rate.

Server Care

Our Server Care service is a complete, 24/7/365 server monitoring, maintenance, remediation, and management solution.

Desktop & User Care

We offer fast and reliable 24/7/365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.

Backup & Recovery

With Innovation Backup and Disaster Recovery, we can develop a specific Disaster Recovery Plan catered exclusively for your organizations needs.

Firewall & Content Filtering

Our Firewall & Content Filtering service protects your users and your network from malicious and inappropriate content on the Internet.

Is Innovation Networks the right technology partner for my business?

We have experience in a wide array of industries, with small businesses and large enterprises, and this is because we strive for expertise over arrogance, and humility in the application of our experience. It takes an army - Our trusted partners have been selected for their expertise in areas we can’t support as effectively. CRM development, specific software specialists, and site wiring consultants to make sure that we’ve got you covered. We’re on the leading edge not the bleeding edge, applying best in-class solutions without reinventing the wheel or exposing the company, exploring ways technology can provide a competitive advantage in their specific industry. Perhaps most importantly, our team is more technology-focused than sales-focused and standing on decades of successful business - We won’t hesitate to quickly point you in the right direction if we aren’t the best fit.