Microsoft Calling Services
Connect your team anywhere, anytime. Unlock the power of remote communication to increase productivity and enhance collaboration inside your company.
Microsoft Teams Calling Services
Microsoft Teams Calling Plugin
Are you trying to find the best way to enhance collaboration and communication inside your company? Look no further than the Microsoft Teams Calling Plugin from Innovation Networks!
Secure
Data security and confidentiality with built-in encryption and compliance with industry standards.
Increased Productivity
Increase productivity by eliminating the need for in-person meetings.
Collaboration
Improve collaboration and communication with video and audio calling, screen sharing, and instant meeting.
Optimization
Record, save, and transcribe calls for later review.
Convenience
Stay connected regardless of location.
Our Offerings
Enable with ease all Teams UC feature-functionality
Auto Attendant
Call Queues
Call Recording
Domestic and Global Calling Plans
Hold
Call Park
Transfer & Consultative Transfer
Conferencing
Live Captioning
A fully managed solution
Managed by a global MSP / Trusted Advisor
365x24x7 follow-the-sun Support
The best user experience
Single Hub of Productivity
Single Pane of Glass Experience
Integrated user experience across multiple real-time-communications (RTC) applications
Positions the environment for future application integration (e.g. Cloud Contact Centers)
World Class Quality of Service
Full integration with Microsoft Dynamic 911
Carrier-grade, Multi-Data Center High Availability deployment
Unrivaled Global Microsoft and SIP Relationships
The lowest total cost of ownership
No required edge equipment
Right-app, Right-user
Expertise in ensuring an optimal configuration for collaboration and performance
A global, cloud-based future-proof solution
Zero obsolescence
Monthly enhancements (SMS, AI, etc.)
Experience the full spectrum of Teams features with the enhanced efficiency that our Microsoft Teams Calling Plugin offers. Collaborate and communicate like never before, fostering optimal productivity and maximizing team synergy.
Microsoft Dynamic Emergency Calling
Microsoft Teams User Analytics
Innovation Networks' Microsoft Teams User Analytics is a reporting and analytic solution for Unified Communication and Collaboration (UC&C) platforms such as Microsoft Teams. It delivers business critical information through user defined reports, daily dashboards, and trend monitors. It gives you accurate, relevant information from which you can make informed decisions on the operation of your Teams tenant. No more need for second-guessing!
Improve Productivity
It lets you see employee productivity metrics: number of answered and abandoned calls, ring time and talk time ensuring that calls are handled satisfactorily.
Monitor Call Quality
It provides quality data to improve service delivery.
Increase User Adoption
Adopting a new platform needs to be monitored and managed to ensure ROI, education, and training.
Have It Your Way
The software's straightforward interface and user-defined nature ensure that only relevant information is presented to meet an employee’s unique requirements.
Control Costs
Visibility of call costs and employee activity ensures accountability for high-cost calls and unrelated activities.
Manage Resources
A single view of the Team's platform ensures efficient use of SIP trunks, devices, gateways, and SBCs.
Additional Features
Ability to integrate with Call center functions and tools
Unique and customized third-party call recording and reporting
Enhancements in SMS, Ai, and Broadcast notifications