Desktop & User Care
The Innovation Desktop Platform: A human approach to IT Support, recognizing the importance of a well-functioning desktop environment for seamless workflow and overall efficiency.
Streamlined IT Support and Inventory Management with Managed Desktop Care
24/7/365 Unlimited Phone Support
24/7/365 Emergency Support
24/7/365 Help Desk Support
Unlimited Onsite and Remote Support with User Care
Managed Anti-Virus and Spyware Services
Secure Remote Control Software
Experienced Level 2 Engineers
No IT question is too small for our Help Desk
Create service tickets without additional costs.
Experienced Level 2 Engineers for quick issue resolution.
24/7/365 phone support at no extra charge.
On-Site Support available during business hours.
24/7/365 Emergency On-Site Support available.
Technicians dispatched for hardware and network-related issues.
Whitelisting & Blacklisting of security patches
Whitelisted and Blacklisted patch management for critical security.
Internet research and testing of patches for stability and compatibility.
Deployment of approved patches to client network.
Optional immediate patch application.
Up-to-date anti-virus signatures for enhanced security.
We have shared ambitions
We are not just an IT service provider, but a comprehensive technical team. With a focus on technology over sales, we foster partner-like relationships with our customers.
Drawing on decades of successful business, we empathize with our clients, align goals, and collaborate to unlock their full potential. This approach cultivates long-lasting relationships, successful plans, and drives our clients’ businesses forward.