Managed IT Services

Desktop & User Care

The Innovation Desktop Platform: A human approach to IT Support, recognizing the importance of a well-functioning desktop environment for seamless workflow and overall efficiency.

Streamlined IT Support and Inventory Management with Managed Desktop Care

Empower your staff with unlimited phone and remote support through our Desktop & User Care service. Say goodbye to approval delays for increasing IT support costs. We provide detailed inventory reports, track serial numbers, licenses, warranties, and vendor information. Our platform features a built-in scripting engine for seamless software deployment. Experience fast and efficient IT support and inventory management with Managed Desktop Care.
Unlimited Phone Support

24/7/365 Unlimited Phone Support

24/7/365 Emergency Support

24/7/365 Emergency Support

Help Desk Support

24/7/365 Help Desk Support

Onsite and Remote Support with User Care

Unlimited Onsite and Remote Support with User Care

Managed Anti-Virus and Spyware Services

Managed Anti-Virus and Spyware Services

Secure Remote Control Software

Secure Remote Control Software

Experienced Level 2 Engineers

Experienced Level 2 Engineers


No IT question is too small for our Help Desk

Create service tickets without additional costs.

Experienced Level 2 Engineers for quick issue resolution.

24/7/365 phone support at no extra charge.

On-Site Support available during business hours.

24/7/365 Emergency On-Site Support available.

Technicians dispatched for hardware and network-related issues.

Whitelisting & Blacklisting of security patches

Whitelisted and Blacklisted patch management for critical security.

Internet research and testing of patches for stability and compatibility.

Deployment of approved patches to client network.

Optional immediate patch application.

Up-to-date anti-virus signatures for enhanced security.


We have shared ambitions

We are not just an IT service provider, but a comprehensive technical team. With a focus on technology over sales, we foster partner-like relationships with our customers.

Drawing on decades of successful business, we empathize with our clients, align goals, and collaborate to unlock their full potential. This approach cultivates long-lasting relationships, successful plans, and drives our clients’ businesses forward.

Proactive Desktop Care: Comprehensive Maintenance Remotely

Discover Innovation’s Proactive Desktop Care for comprehensive remote preventative maintenance services. Our solution includes a desktop / laptop agent for day-to-day preventive maintenance, a bundled managed Anti-Virus Package, and remote access for seamless support.

Empower your business with expert Managed IT Services

Innovation Networks offers top-tier Managed IT Services and IT Support, delivered by skilled, certified technicians utilizing cutting-edge technologies and proven processes. We guarantee 24x7 uptime for servers, network devices, infrastructure, and business applications, ensuring seamless service.

Headquartered in Richmond, BC, and supported by offices in Calgary, Montreal, and Vancouver, Innovation Networks possesses the infrastructure required to deliver the essential IT solutions your enterprise needs.